experience and our website’s performance. This page explains how we do that.
What are cookies?
Cookies are small text files which a website may put on your computer or mobile device
when you first visit a site or page. The cookie will help the website to recognise your device
the next time you visit.
Cookies do many things. For example, they can help us to analyse how well our website
is performing, or even allow us to recommend content we believe will be most relevant to
Certain cookies contain personal information. For example, if you click to “remember me”
when logging in, a cookie will store your username. Most cookies won’t collect information
that identifies you. Instead, cookies will collect more general information such as how
users arrive at and use our website, or a user’s general location.
What cookies do we use?
We use five types of cookie and similar tools across our website to improve its performance
and enhance your user experience.
1. First party cookies
We set these cookies and they can only be read by us.
2. Persistent cookies
We use persistent cookies which will be saved on your computer for a fixed period. They
won’t be deleted when the browser is closed. We use persistent cookies to recognise your
device for more than one browsing session.
3. Session cookies
We use session cookies which are only stored temporarily during a browsing session and
will be deleted from your device when the browser is closed.
4. Third party cookies
We may use third party suppliers who may also set cookies on our website in order to
deliver the services that they are providing. These cookies are known as third party
5. Google Analytics
We use Google Analytics cookies in order to evaluate your use of the website and compile
reports for us on activity on the website.
You can learn about Google Analytics cookies by visiting this site:
Can you block our cookies?
Cookies help you to get the most from our website, so please remember that if you do
choose to disable/dismiss cookies, you may find that certain sections of our website do
not work properly.
How do I disable cookies?
All recent versions of popular browsers give you a level of control over cookies. You can
find out how to control cookies in your browser by visiting this site:
To upload full versions of all the following related policies, click the links below:
• Data Protection Policy in full
• Website Terms & Conditions
• Quality Policies (equal opportunities, health and safety, quality, environmental, and
Alternatively, you can request a copy (as relevant) to be sent via email or by post by
contacting the Chamber on 0333 320 0333 or emailing [email protected].
Every effort will be made to process these requests within 48 hours of receipt.
Download this policy: EMC-Cookie-Policy-updated-14-May-2018.pdf